ph794 is committed to protecting the privacy and personal data of every Filipino player who uses our platform. This Privacy Policy explains what data we collect, why we collect it, how it is used and protected, and the rights you hold under the Philippine Data Privacy Act of 2012 (Republic Act 10173).
Data Privacy Principles
Six core principles guide every data processing activity at ph794 — from account registration to payment processing to customer support interactions.
ph794 collects your personal data only for clearly defined, legitimate purposes — account operation, KYC verification, payment processing, regulatory compliance, and responsible gaming. We do not collect data speculatively or for undisclosed purposes.
All personal data on ph794 is protected using 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to personal data is role-restricted to authorized personnel only, with audit logging of all data access events.
As a ph794 player, you hold specific rights over your personal data under RA 10173 — including the right to access, correct, delete, and object to processing. ph794 provides mechanisms to exercise all these rights through your account settings or via support.
ph794 collects only the minimum personal data necessary for the stated purpose. We do not require information that is not operationally necessary — for example, we do not collect home address for standard gaming accounts unless required for KYC document verification.
ph794 retains personal data only for as long as necessary to fulfill the purpose for which it was collected, and to comply with legal retention obligations including PAGCOR requirements and AML record-keeping mandates under Philippine law.
Every data processing activity at ph794 is grounded in a lawful basis under RA 10173 — either your explicit consent, contractual necessity (account operation), legal obligation (AML/PAGCOR compliance), or legitimate interest. We do not process data without legal authority.
This Privacy Policy ("Policy") is issued by ph794 ("ph794," "we," "us," or "our") and applies to all personal information collected, processed, stored, and disclosed through the ph794 website at ph794.club, its mobile-optimized versions, and all associated services and features (collectively, "the Platform").
ph794 operates as an online gaming platform serving Filipino players in Manila, Cebu, Davao, Quezon City, and throughout the Philippines under applicable PAGCOR regulatory guidelines. In the course of providing our Services — which include live casino games, sports betting, slot games, bingo, and e-wallet-based payment processing — ph794 necessarily processes personal data about our registered players and platform visitors.
By registering a ph794 account or continuing to use our Platform after this Policy has been made available to you, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any provision of this Policy, you should discontinue use of the ph794 Platform.
For the purposes of Republic Act 10173 and its Implementing Rules and Regulations, ph794 acts as the Personal Information Controller (PIC) in respect of personal data collected from players and visitors through the ph794 Platform.
ph794 has appointed a Data Protection Officer (DPO) responsible for overseeing this Policy, ensuring compliance with RA 10173, and handling data subject requests and complaints. Contact details for the ph794 DPO are provided in Section 15 of this Policy.
ph794 is registered with the National Privacy Commission of the Philippines and maintains a Data Processing Agreement with all third-party processors who handle personal data on ph794's behalf, in accordance with NPC requirements.
ph794 collects personal data through several channels: directly from you during account registration and KYC verification; automatically through your use of the Platform; and from trusted third-party sources such as payment processors, identity verification providers, and PAGCOR's regulatory databases.
ph794 processes personal data for the following purposes. Each purpose is matched to its corresponding lawful basis in Section 5.
| Processing Purpose | Data Categories Used |
|---|---|
| Account registration and management | Registration data, device data |
| Age verification (21+ requirement per PAGCOR) | Date of birth, KYC ID document |
| KYC identity verification | KYC verification data, financial data |
| Payment processing (deposits and withdrawals) | Financial transaction data, KYC data |
| Anti-money laundering (AML) compliance | KYC data, financial transaction data, gaming activity |
| PAGCOR regulatory reporting | KYC data, gaming activity, financial data |
| Fraud detection and platform security | Device data, transaction data, gaming activity |
| Responsible gaming monitoring and tool management | Gaming activity, registration data, support data |
| Customer support and dispute resolution | Support interaction data, account data |
| Platform improvement and analytics | Technical data, gaming activity (aggregated/anonymized) |
| Promotional communications (with consent) | Registration data, gaming activity preferences |
Under Republic Act 10173, ph794 relies on the following lawful bases for its personal data processing activities:
ph794 is legally required to share player data with Philippine government authorities including PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC) upon lawful request or as required by regulation. Such disclosures are mandatory legal obligations and are not subject to player consent or objection.
ph794 shares necessary financial data with licensed Philippine payment service providers — including GCash (operated by G-Xchange, Inc.), Maya (operated by Maya Philippines, Inc.), and Philippine banking institutions — solely for the purpose of processing deposits and withdrawals. These processors operate under their own privacy policies and are subject to BSP (Bangko Sentral ng Pilipinas) data protection requirements.
ph794 uses accredited identity verification service providers to facilitate KYC document checks. These providers process ID document images and selfie photographs solely for the purpose of confirming player identity. All such providers are contractually bound by data processing agreements consistent with RA 10173 requirements.
ph794's game library includes titles from third-party game studios and Remote Gaming Server (RGS) providers. These providers may receive session data and bet results necessary to operate their games and to calculate RTP metrics. Game providers do not receive player identity data (name, ID numbers) — session data is transmitted using anonymized session identifiers.
ph794 does not share, sell, or transfer personal data to advertising networks, data brokers, or third-party marketers. Promotional activity is conducted directly by ph794 using data under our control.
ph794 uses cookies and similar tracking technologies on the Platform to provide a functional, secure, and optimized user experience. Cookies are small text files stored on your device when you access the ph794 website.
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair or prevent your ability to log in to and use the ph794 Platform.
ph794 implements comprehensive technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction.
ph794 retains personal data for the minimum period necessary to fulfill the stated processing purpose, subject to mandatory legal retention requirements.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | PAGCOR regulatory requirement |
| KYC verification documents | Duration of account + 5 years post-closure | RA 9160 (AMLA) obligation |
| Financial transaction records | 5 years from transaction date | RA 9160 (AMLA) obligation |
| Gaming activity logs | 2 years from session date | PAGCOR / operational integrity |
| Support interaction records | 3 years from last interaction | Legitimate interest / dispute resolution |
| Self-exclusion records | Duration of exclusion + 7 years | Responsible gaming / PAGCOR |
| Marketing consent records | Until consent withdrawn + 3 years | Legal obligation (consent evidence) |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized using irreversible processes, such that it can no longer be associated with any identified or identifiable individual.
Under Republic Act 10173 and its Implementing Rules and Regulations, you hold the following rights in respect of your personal data processed by ph794. To exercise any of these rights, contact ph794 via live chat support or email as described in Section 15.
Request a copy of the personal data ph794 holds about you, including the categories of data, processing purposes, and any third parties to whom it has been disclosed.
Request correction of inaccurate or incomplete personal data. Some corrections (e.g., name changes) may require supporting documentation.
Request deletion of your personal data where it is no longer necessary for the original purpose and no legal obligation requires its retention. Note: KYC and transaction data subject to AMLA retention cannot be deleted on request.
Object to processing of your personal data where ph794 relies on legitimate interest as the lawful basis, including profiling for marketing purposes. You may object to marketing communications at any time.
Request your personal data in a structured, machine-readable format for transfer to another controller, where technically feasible and where processing is based on consent or contractual necessity.
Lodge a complaint with ph794's Data Protection Officer or directly with the National Privacy Commission of the Philippines if you believe your data rights have been violated. NPC contact details are available at privacy.gov.ph.
ph794 will respond to data subject requests within thirty (30) calendar days of receipt. Complex requests may require an extension, which ph794 will communicate to you in writing within the initial 30-day period. Identity verification is required before processing data subject requests to protect against unauthorized disclosure.
The ph794 Platform incorporates third-party game content from licensed international game studios and Remote Gaming Server providers. While ph794 maintains contractual data processing agreements with all such providers, each third-party provider operates under its own privacy framework for data it independently processes.
ph794 does not embed third-party advertising networks, social media tracking pixels, or analytics platforms that would transmit your personal data to external parties for advertising profiling purposes. The Platform's external data flows are limited to the operational categories described in Section 6 of this Policy.
Age verification is a mandatory step in the ph794 KYC process. Any account identified as belonging to a person under 21 years of age will be immediately suspended, all associated data will be securely isolated pending investigation, and the matter will be referred to PAGCOR as required by regulation.
If you are a parent or guardian and believe that a minor under 21 has created a ph794 account or provided personal data to ph794, please contact ph794 support immediately via live chat or email. ph794 will promptly investigate and take appropriate remedial action.
ph794's primary server infrastructure is located within or in proximity to the Philippines. However, some third-party service providers engaged by ph794 — particularly game studio technical infrastructure — may process data in jurisdictions outside the Philippines.
Where personal data is transferred to processors outside the Philippines, ph794 ensures that such transfers are conducted under appropriate safeguards consistent with RA 10173 requirements — including contractual clauses requiring the recipient to maintain data protection standards equivalent to Philippine law, and where applicable, by transferring only to jurisdictions with adequate data protection frameworks recognized by the National Privacy Commission.
ph794 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, NPC guidance, PAGCOR requirements, platform services, or data processing practices. The revised Policy will be posted on this page with an updated effective date.
For material changes to data processing purposes or the addition of new data categories, ph794 will provide advance notice via email notification to your registered mobile number or through prominent in-platform notification. Your continued use of ph794 following the effective date of the revised Policy constitutes your acknowledgment of the changes.
For all data privacy inquiries, requests to exercise your data subject rights, or to report a privacy concern, you may contact ph794 through the following channels:
ph794 is committed to responding to all data subject requests and privacy inquiries within the timeframes required by Republic Act 10173 and its Implementing Rules and Regulations.
Your personal data is protected by RA 10173, industry-standard encryption, and ph794's own commitment to transparent data practices. Register today — 21+ only, PAGCOR regulated.